Saturday 08 August 2020


In an emergency dial 999 and tell the operator whether you need Ambulance, Fire or Police.

Here are some very useful tips on how to benefit from your mobile phone's hidden abilities in an emergency. Everyone should learn these off by heart for when disaster strikes.

Other useful contacts include:


In the event of a dental emergency, call NHS Direct on: 0845 4647.

For all other dental queries, contact NHS Dental Matters on: 01743 341898.

Pontesbury Dental Practice can be contacted between 09.00 and 17.30 hrs on: 790678

The practice is fully subscribed and has a long waiting list for new patients.

The postal address is:

Pontesbury Dental Practice
Hinton Lane


Pontesbury Medical Practice is open from 08.45 - 18.00 hrs Monday to Friday.

For enquiries and emergencies, call 790325.

For appointments, call 791157.

If you wish to speak to a doctor, please call between 11.00 and 11.30 am and give the receptionist an idea of your query.

Direct lines for nurses
NurseTel. No.
District Nurse792971
Health Visitor792805
Midwives/GP unit261216

The postal address is:

Pontesbury Medical Practice
Hall Bank


The Central Networks power loss helpline number is 0800 328 1111 or for general enquiries, call 08457 353637.

Environment Agency

To report pollution, damage or danger to the natural environment or wildlife call the Environment Agency, on their 24 hour number 0800 807060.


Shropshire Fire and Rescue Service can be contacted on 260200 or 260260.

To avoid a fire in the home everyone should take these "vital" steps:

Every household should have at least one smoke alarm and a plan of what to do in case of fire with all members of the family aware of what they should do to escape from the house, often in darkness. People only have a matter of minutes to evacuate once a fire is discovered.


While 999 remains the emergency number for calling the police, 101 is now the number to call when you want to contact your local police when its less urgent than 999. Alternatively, ring 0300 333 3000 and ask to be put through to Shrewsbury Public Service desk.

Our acting local police officer is PC 2681 David Harte, whom you may e-mail by clicking here and telephone on 0300 333 3000 Ex 5808 or ask to be put through to Pontesbury Police Station. Alternatively, you may contact him or his assistant David Baron, CSO 6417, on voicemail 01743 264788.

Minicom helpline for the hearing impaired is 08456 000303.

If you have information about crime, drugs or criminals, ring the West Mercia Crimestoppers number 0800 555111. Your call is free, you can remain anonymous and may receive a cash reward.

The Victim Support line is 01743 362822.

West Mercia Constabulary headquarters are at:

Hindip Hall
PO Box 55


The Severn Trent information line is 0800 783 4444.